Hidden losses. Rising charges. Limited visibility.
The client had accumulated a significant pallet loss position across three regional distribution centres.
Equipment balances no longer reflected the physical movement of pallets, creating uncertainty around pool operator charges and increasing financial risk.
More than £450,000 of potential exposure.
The pool operator was preparing to recover substantial Lost Equipment Charges from the business.
“More than £450,000 of potential pallet exposure had been identified.”
Building a complete picture of equipment movement.
Rather than relying solely on pool operator reports, 4Side completed a forensic review of the entire equipment journey across the three distribution centres.
Health Check
Reviewed historical balances, invoices and equipment movements.
Reconciliation
Compared operator statements with site, customer and transport data.
Process Review
Identified operational issues contributing to pallet leakage.
Recovery & Control
Recovered value and improved future reporting and governance.
Greater visibility. Lower costs. Stronger control.
The review identified approximately 25,000 pallets that were incorrectly accounted for or lacked sufficient visibility.
Working alongside the client and pool operator, 4Side secured £45,000 in recovered credit while reducing ongoing annual equipment spend by £42,000. The project also gave finance and operations teams a clearer view of future pallet movements.
